Fixing Feedback in Software Development Project

Feedback in software development projects sucks. It is horrible to give, it can be painful to receive – even when a project manager gives praise, we are still uncomfortable.

It is a problem, because if members of a software development team cannot give effective feedback to each other, and if we cannot receive it well, then we will struggle to be truly agile. No-one wants to “fail forwards” if they are afraid of what they are going to be told afterward (even if it goes well).

This session discusses what makes feedback so hard to give well, and why it can be so painful to receive. It presents various styles of giving feedback that are used, and what happens in our brains when we give and receive it.

Drawing on the work of Kofman, Scott, Rosenberg and more, the presentation explores some more effective ways of giving feedback, and takes a look at the neuroscience of effective feedback: how our body responds to what we hear, and how to use that information to give feedback that works the way you want it to.

Video producer:

Further reading: Giving Feedback is Hard. Really Hard

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