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Content tagged with: communication

[21 Jun 2010 | Comments Off on The Core Protocols, an Experience Report – Part 1 | ]

The Core Protocols are our ‘best practices’ for people, teams of people and organizations that want to get great results – all the time. They are ‘Core’ because they are foundational – they can be used by all teams, anywhere, even if you already have organizational patterns and best practices of your own. They are ‘Protocols’ because they name and prescribe ways that people can interact (behavior), predictably, like the ‘protocols’ followed in diplomacy.

[3 May 2010 | Comments Off on Preserving and Sharing Project Knowledge | ]

This post presents ideas and recommendations for project knowledge management strategy in a team

[22 Jan 2010 | Comments Off on Eight barriers to effective listening | ]

Nearly every aspect of human life could be improved by better listening, from family matters to corporate business affairs to international relations. Most of us are terrible listeners. We’re such poor listeners, in fact, that we don’t know how much we’re missing. The following are eight common barriers to good listening, with suggestions for overcoming each.